PRIVACY & COOKIES POLICY

3. The Legal Basis for Processing

Under the UK GDPR, we rely on the following legal grounds to process your information:

• Contractual Necessity: To perform our obligations under a contract with you, or to take specific steps at your request before entering into a contract (e.g., preparing custom quotes, processing payments, managing bookings, and delivering the event).
• Consent: Where you have explicitly opted-in to receive our marketing communications or volunteered a testimonial.
• Legitimate Interests: To respond to standard enquiries, manage our business administration, and capture promotional photography to demonstrate the nature of our events.

4. Data Retention: How Long We Keep It

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or statutory reporting requirements.

For administrative, operational, and UK tax consistency, standard enquiry and transaction records are retained for up to 7 years following our last active interaction or event date, after which they are securely destroyed or permanently anonymised.

5. Data Sharing and Security

We do not sell, rent or trade your personal data with third parties for marketing purposes.

To run our business, process payments, and market our events, we use established third-party services that act as data processors once an enquiry or booking is made. These include ticketing and booking platforms, secure payment gateways (such as Stripe, PayPal, or direct bank transfers), and mainstream social media channels (for sharing promotional event photography and volunteered testimonials).

Some of these global platforms are based outside the UK (such as in the US) and process data internationally under their own corporate privacy frameworks and legal compliance protocols. By interacting with our services or attending our events, you acknowledge that your data may be processed via these third-party platforms in line with their respective privacy policies.

6. Photography and Social Media at Events

We frequently take photographs and short videos during our sessions to capture the creativity and enjoyment of our services. These assets are processed under our legitimate interest to promote our business and may be featured on our website, marketing materials, and on social media.

Your Right to Opt-Out: Your personal comfort and privacy are highly important to us.

• For Public Events: If you prefer not to be photographed, simply notify our team member at the start of the session and we will ensure you are excluded from all shots.
• For Corporate & Private Events: The host/organiser may opt-out on behalf of everyone at the start of the session or in advance. Individual guests may also opt-out at the start of the session.
• Post-Event Removal: You may contact us at any time to request the removal of any specific published image where you or your guests are identifiable, and we will remove it as soon as possible.

7. Cookies and Tracking

Our website is a basic HTML site. We do not deploy any tracking, analytical, or advertising cookies on our website. We do not monitor your personal browsing habits across the web, nor do we pass any user data to external advertising networks. If you click a link on our website that redirects you to an external third-party booking or ticketing platform to buy a ticket, that external platform will govern its own cookie practices. We highly recommend reviewing their cookie policy when completing your transaction.

8. Your Rights & Complaints

Under UK data protection laws, you hold specific rights regarding your data which you can exercise at any time:

• Right of Access: You can request a copy of the personal data we hold about you.
• Right to Erasure ("Right to Be Forgotten"): You can request that we delete your details, provided we are not legally required to retain them.
• Right to Rectification: You can ask us to update or correct any inaccurate details.
• Right to Withdraw Consent: You can unsubscribe from marketing emails using the "unsubscribe" link provided in the emails or by notifying us directly.

To exercise any of these rights, please email us directly at the address listed in Section 1. If you remain unsatisfied with how we handle your data, you have the right to lodge a formal complaint with the Information Commissioner's Office (ICO) (www.ico.org.uk).